Know before
you drive.

Choose the exact vehicle and submit your preferred dates, contact details, and delivery needs. We verify live availability, review eligibility, and send the exact rate and next steps.

No. Your reservation is confirmed only after the vehicle and driver are approved, required documents are reviewed, the rental agreement is accepted, and required payment and deposit steps are completed.

We review the requested vehicle and dates before responding. Timing can vary with demand and availability, so submit early for weekends, events, and time-sensitive arrivals.

Yes. Request the exact listing you want. We confirm that specific vehicle before approval and can discuss comparable options only if you allow alternatives.

Every approved driver needs a valid driver's license and proof of active auto insurance. We may request additional information when reviewing a specific vehicle or booking.

Yes. Proof of active auto insurance is required. We review the coverage for the vehicle you requested before approval.

Driver eligibility can vary by vehicle and insurance review. Contact the rental desk before making plans if age or coverage may affect approval.

Only drivers approved in advance and listed in the rental agreement may operate the vehicle. Never allow an unapproved driver to drive.

Website prices are starting daily rates. Your final quote depends on the exact vehicle, dates, rental duration, included mileage, delivery, deposit, and selected add-ons.

The deposit is vehicle-specific. The exact amount, authorization method, and release terms are provided in your written quote and rental agreement.

Your quote outlines the payment schedule required to secure the reservation. A vehicle is not held until the listed confirmation steps are completed.

Your quote identifies the vehicle, rental dates, starting and return windows, included mileage, delivery, deposit, requested add-ons, and the approval steps needed to confirm.

Prestiege Luxor is a delivery-only service with no customer-facing rental counter. We arrange an eligible handoff location with you before confirmation.

Eligible delivery locations are reviewed by request. Share the exact address or terminal details so we can confirm access, timing, and any delivery charge.

Your quote and agreement show the approved delivery and return windows. Be ready at the confirmed location and contact us immediately if timing changes.

Not always. Delivery pricing depends on location, timing, and logistics. Any delivery charge is confirmed before you approve the reservation.

Mileage allowances vary by vehicle and booking. Your quote and agreement show the included mileage and the rate for additional miles.

Do not assume travel outside the agreed area is allowed. Discuss the full itinerary before booking so any geographic restrictions can be confirmed in writing.

Return condition, fuel or charge level, tolls, tickets, parking, and related responsibilities are vehicle-specific and stated in the rental agreement.

Stop when safe and contact Prestiege Luxor immediately. Do not continue driving, arrange repairs, or leave the scene without following the instructions in your agreement and applicable law.

Do not smoke, vape, transport pets, race, launch, track, or misuse the vehicle unless a written agreement explicitly allows it. Vehicle care restrictions and charges are listed before approval.

Contact us as early as possible. Changes and extensions depend on availability and must be approved before the original return time.

Cancellation and rescheduling terms can depend on the vehicle, dates, and notice provided. Review the written terms sent with your quote before completing payment.

We will contact you and discuss the available options. A replacement is never treated as your selected vehicle without your approval.

Yes. Photographer, content, delivery, and event requests can be added to your inquiry. We confirm availability, timing, deliverables, and pricing before booking.